All of our packages are handled by our logistics team in Salzburg/Austria and also shipped directly from here.
For the majority of our shipments we use GLS Austria, one of the largest parcel delivery companies and provider of special transport and logistics services.
This unique combination of human and technical resources makes us one of the most efficient supply chains in the martial arts market.
Standard shipping:
€6.90 for orders below €61.90
€4.90 for orders below €81.90
Free Shipping
from €81.90 order value
Shipping time usually 1-3 working days
Standard Shipping - €13.90
Free shipping – from €101.90 order value
Shipping time: 3-5 working days
Shipping costs vary from region to region and are displayed at the end of the ordering process.
5-9 working days: Rest of the world (more detailed information available upon request)
We offer free return shipping for customers from Austria and Germany at.
Customers outside of these countries can send returns at your own expense.
Shipping always takes place from Austria.
Every shipment has a tracking number, which is sent by email immediately after shipping.
Please note that depending on your location Import duties and taxes from the respective customs authorities can be collected. If these fees are not paid upon arrival of the orders, all packages will automatically be returned to our warehouse.
Under no circumstances will Phantom Athletics be responsible for the associated costs.
- Do not provide a refund to a customer who has refused to pay the associated costs.
Customs duties and all associated taxes and costs are the sole responsibility of the customer. These costs must be paid by the customer to the shipping company or local customs authority upon arrival/receipt of the goods.